Terms of Service

Effective Date: March 1, 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by RONX Technologies ("Company", "we", "us", or "our"), including our website at ronxtech.com, our software development and IT consulting services, and our WhatsApp Business messaging services. By accessing or using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing our website, engaging our services, or receiving messages from us through WhatsApp or any other communication channel, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. These Terms constitute a legally binding agreement between you and RONX Technologies.

If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

RONX Technologies provides the following services:

Our WhatsApp messaging services are provided in compliance with the WhatsApp Business Terms of Service and the WhatsApp Business Policy.

3. WhatsApp Messaging Terms

When you interact with RONX Technologies through WhatsApp, the following terms apply in addition to the general terms outlined in this agreement.

3.1 Opt-In Requirement

We will only send WhatsApp messages to users who have provided explicit, informed consent (opt-in) to receive messages from us. We do not send unsolicited messages. Opt-in is collected through one or more of the following methods:

In all cases, users are informed of the nature and frequency of messages they will receive before providing consent.

3.2 Types of Messages

We may send the following types of messages through WhatsApp:

3.3 The 24-Hour Messaging Window

In accordance with WhatsApp Business Policy, when you send us a message on WhatsApp, a 24-hour customer service window opens. During this window, we may respond with freeform messages related to your inquiry. Once the 24-hour window has closed, we may only contact you using pre-approved message templates. We will not send promotional or marketing messages outside of an active conversation window unless you have explicitly opted in to receive them and the message uses an approved template.

3.4 Message Frequency

The frequency of messages you receive depends on the nature of your engagement with us. Transactional messages are sent as needed based on your service interactions. You will not receive excessive or irrelevant messages.

4. User Consent and Opt-In/Opt-Out Mechanisms

4.1 How to Opt In

You may opt in to receive WhatsApp messages from RONX Technologies by:

4.2 How to Opt Out

You may withdraw your consent and opt out of receiving WhatsApp messages from us at any time using any of the following methods:

Upon receiving your opt-out request, we will process it promptly and stop sending WhatsApp messages within 48 hours. Opting out of WhatsApp messages does not affect other communications you may receive from us (e.g., email), unless you specifically request that as well.

4.3 Record Keeping

We maintain records of user consent (opt-in) and opt-out requests in compliance with WhatsApp Business Policy and applicable data protection laws.

5. Acceptable Use Policy

When using our services, you agree not to:

We reserve the right to suspend or terminate your access to our services if you violate this Acceptable Use Policy.

6. Data Protection and Privacy

We are committed to protecting your personal data. Our collection, use, storage, and sharing of personal information is governed by our Privacy Policy, which forms an integral part of these Terms.

In relation to our WhatsApp messaging services, we collect and process:

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Data shared with Meta (WhatsApp) is governed by WhatsApp's Privacy Policy. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

7. Intellectual Property

All content, materials, software, trademarks, logos, and intellectual property displayed on our website or provided as part of our services are the property of RONX Technologies or its licensors, unless otherwise stated. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of our intellectual property without our prior written consent.

Intellectual property rights for custom software developed under a client engagement are governed by the specific terms of the applicable service agreement or contract between RONX Technologies and the client.

8. Limitation of Liability

To the maximum extent permitted by applicable law, RONX Technologies and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of our services.

Our total aggregate liability for any claims arising from or related to these Terms or our services shall not exceed the amount you have paid to RONX Technologies for the specific service giving rise to the claim during the twelve (12) months preceding the claim.

We do not guarantee uninterrupted or error-free delivery of WhatsApp messages. Message delivery is subject to WhatsApp platform availability, Meta's policies, network conditions, and recipient device status. We shall not be held liable for any delays or failures in message delivery caused by factors beyond our reasonable control.

9. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the matter through good-faith negotiation. Either party may initiate this process by sending a written notice describing the dispute to the other party.

If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through arbitration or the courts, as described in the Governing Law section below.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in India. This applies regardless of your location or the location from which you access our services.

11. Changes to Terms

We reserve the right to modify or update these Terms at any time. When we make changes, we will update the "Effective Date" at the top of this page. We may also notify you of significant changes through our website or via WhatsApp, where applicable.

Your continued use of our services after any changes to these Terms constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any updates.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us using the information below.

RONX Technologies

Email: contact@ronxtech.com

Phone: +91 701 001 3372

Website: ronxtech.com